Privacy Policy

Effective Date: April 23, 2026 · Last Updated: April 23, 2026

Debt Resolutions Firm ("we," "us," "our," or "Company") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit debtresolutionsfirm.com (the "Site") or use our debt relief, credit repair, and financial services. Please read this policy carefully.

1. Information We Collect

1.1 Information You Provide

Identity information: full name, date of birth, Social Security Number (for credit analysis), government ID (when required)
Contact information: email address, phone number, mailing address
Financial information: income, debt amounts, creditor details, bank account info (for settlement programs)
Communications: records of your correspondence with us, call recordings (where legally permitted)

1.2 Information Collected Automatically

Device information: IP address, browser type, operating system, device identifiers
Usage data: pages visited, time on site, referring URL, clickstream data
Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

Evaluate your eligibility for debt settlement, credit repair, or loan programs
Communicate with you about our services (including marketing, subject to your consent)
Negotiate with your creditors on your behalf
Comply with federal and state laws (TSR, FDCPA, CROA, state licensing)
Prevent fraud, enforce our Terms, and protect our rights

3. How We Share Your Information

We do not sell your personal information. We may share it with:

Service providers: payment processors, call centers, CRM providers, analytics vendors bound by contract
Creditors and collection agencies: only to negotiate or settle your debt, with your written authorization
Legal and regulatory bodies: where required by law, subpoena, court order, or to respond to a lawful request from government authorities (FTC, CFPB, state AG)
Affiliates and partners: only with your explicit consent

4. Your Rights

Depending on your state of residence, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Delete your personal information (subject to legal retention requirements)
Opt out of marketing communications at any time
California residents (CCPA/CPRA): opt out of "sharing" for cross-context behavioral advertising, limit use of sensitive personal info, non-discrimination
EU/UK residents (GDPR): data portability, restriction of processing, objection, withdrawal of consent, lodging a complaint with a supervisory authority

To exercise any right, email [email protected] or call (855) 760-2009.

5. Cookies & Tracking

We use essential cookies required for site functionality, and (with your consent) analytics cookies to understand how visitors use the Site. You can control cookies through your browser settings or via our consent banner displayed on first visit. Disabling cookies may limit functionality.

6. Data Retention

We retain your personal information for as long as needed to provide services and as required by applicable law (generally 7 years for financial records under IRS and state regulations). When no longer needed, we securely delete or anonymize it.

7. Security

We use industry-standard administrative, technical, and physical safeguards including TLS encryption in transit, encryption at rest, access controls, and regular security audits. No method of transmission over the Internet is 100% secure.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has submitted information, contact us for immediate removal.

9. Changes to This Policy

We may update this Policy periodically. Material changes will be announced on the Site and via email when appropriate. Continued use of the Site after changes constitutes acceptance.

10. Contact Us

Debt Resolutions Firm
Attn: Privacy Officer
Email: [email protected]
Phone: (855) 760-2009